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Mobile Banking General Questions

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How much does Mobiliti cost?

Mobiliti is a free service – customers must first be enrolled for online banking. Standard charges from your cell phone provider may apply for text messaging or Mobile Web access.

Do I need Mobile Web access to use Mobiliti?

No. We also offer Text Banking. Any mobile phone with texting capabilities can instantly view balances, recent transactions, and receive text alerts. Standard text rates apply.

What types of mobile phones can I use with Mobiliti?

  • Text Banking – Any text compatible mobile device
  • Mobile Web Banking – Mobile phones with Internet access
  • Smart Phone APP – Selected smart phones can install a Mobiliti APP.

What types of accounts can I access with Mobiliti?

Mobiliti will provide access to the same accounts that are viewable through online banking including checking, savings, CD’s and loans.

How do I enroll for Mobiliti?

Enrollment is completed through our Online Banking system. Follow these easy steps:

  • Log on to Online Banking.
  • From the Options menu, choose “Mobiliti Enrollment” and complete the form.
  • A text message will be delivered to your phone with easy instructions to activate your Mobiliti service.
  • Refer to our Online Education Center tutorial for detailed instructions.

Is there a wait period after enrolling?

No. Once you’ve enrolled and activated the service, Mobiliti is ready to use.

How do I log on to Mobile Banking?

View our Mobiliti tutorial to learn how to log on and use Mobiliti.

What do I use for my Mobiliti password?

The password used for Mobiliti is the same as the password you use to log on to Online Banking. If you change your Online Banking password, your Mobiliti password will also change.

Is Mobiliti Secure?


Text banking security:
  • View accounts by nicknames you set, not account numbers
  • No detailed personal information is sent
Mobile Web and APPS security:
  • 128-bit encryption masks your sensitive information
  • Password is required each time you log on
  • Consumer’s private “picture and passphrase” are displayed to protect against “phishing”

Is software required to be installed on my phone?

No software is required for Mobiliti, unless you choose to download and install the optional Smart Phone APP.

How do I install the Smart Phone APP?

When you sign up for Mobiliti, a link is provided to download the APP for your iPhone or compatible iPod or iPad, Android, or Blackberry. The Mobile App Code is 061608ICB

How do I receive alerts on my cell phone?

Simple. Set these up during the enrollment process.

  • You can change or cancel alerts anytime by logging in to Online Banking and modifying your alert preferences.

Can I pay bills through Mobiliti?

Yes. Now you can pay your bills right from your cell phone.

  • View and modify pending payments.
  • Must be enrolled for our online bill pay service to access this feature.
  • Our standard bill pay fees apply for payments made from your mobile phone.

Mobile Web service is required for this level of service. Not available with our Text Banking option.

Can I set up new payees through Mobile Bill Pay?

No. You can easily add new payees by logging on to our Internet bill pay service.